Terms of service

  1. Who we are

    Welcome to Blue Owl Quilt Co. We run this website and online shop to offer you quilting fabrics, bundles, and related products (the “Services”). Our store is hosted on Shopify, which provides the ecommerce platform we use to sell to you.

    By visiting our site or making a purchase, you are agreeing to these Terms of Service and our Privacy Policy [PRIVACY POLICY LINK]. If you do not agree, please do not use the site.

  2. Using the site and your account

    To shop with us, you may be asked for information like your name, email, shipping address, and payment details. You agree that everything you provide is accurate and up to date.

    If you create an account, you are responsible for keeping your login details safe and for all activity that happens under that account.

    You must be at least the age of majority where you live to place an order, or have permission from a parent or guardian.

  3. Our products

    We do our best to show colors and details accurately, but screens and device settings can make things look a little different in real life.

    We may change product descriptions, availability, or pricing at any time, and we may limit quantities or discontinue items when needed.

    We cannot promise that every item will match your expectations perfectly, but if something is truly off, reach out and we will try to help.

  4. Orders

    When you place an order, you are making an offer to buy. Your order is accepted once payment is processed and we send you an order confirmation.

    We may cancel or refuse an order for reasons such as suspected fraud, product unavailability, or errors in pricing or information. If that happens, we will try to contact you using the email or phone you provided and refund any charges as needed.

    Your purchases are subject to our Return and Refund Policy.

    Our products are intended for personal or gift use, not for resale.

  5. Prices, payment, and billing

    Prices can change at any time. The price you see at checkout is the one that applies to your order. Unless noted otherwise, prices do not include taxes, shipping, customs, or other fees.

    You agree to provide accurate payment and billing information and to update it if it changes. By entering payment details, you confirm that you are authorized to use that payment method and that your bank or card issuer will honor the charges.

  6. Shipping and delivery

    We will pack and ship your order as soon as we reasonably can. Any delivery time shown is an estimate, not a guarantee.

    Once your package is handed to the carrier, the shipment is in their care. At that point, the risk of loss passes to you. We are not responsible for carrier delays, lost packages, or events outside our control such as weather or service disruptions, but we are always happy to help you troubleshoot with the carrier where possible.

  7. Intellectual property

    Everything on this site, including text, photos, graphics, logos, and content, is owned by Blue Owl Quilt Co. or our partners and is protected by intellectual property laws.

    You may use the site only for personal, non commercial purposes. You may not copy, reuse, or redistribute our content without our permission.

    Blue Owl Quilt Co. names, logos, and designs are our trademarks. Shopify names and logos are trademarks of Shopify. Other names and logos on the site belong to their respective owners.

  8. Third party services and links

    Our shop runs on Shopify and may use other third party tools, apps, or links to external websites.

    We do not control these third party sites or services. If you choose to use them, you do so at your own risk and should review their terms and privacy policies. We are not responsible for any issues that arise from your use of third party sites or services.

  9. Reviews, photos, and feedback

    If you share reviews, photos, ideas, or feedback with us, you agree that we may use that content (for example, on our site or social media) to promote or improve our products and Services, without any obligation to compensate you.

    You are responsible for what you post. Please do not share anything unlawful, hateful, harmful, or that infringes on someone else’s rights.

    We may remove or decline to display content that we consider inappropriate.

  10. Acceptable use

    You agree not to use our site or Services to:

    • Break any laws or regulations
    • Harass, threaten, or harm others
      Send spam or malicious code
    • Try to hack, disrupt, or overload the site or related systems
    • Copy or scrape content without permission

    If we believe you are misusing the Services, we may suspend or end your access.

  11. Warranties and limits on liability

    Our site and products are offered “as is” and “as available.” To the fullest extent allowed by law, we do not make guarantees about:

    The site being error free or always available
    Every product being exactly as you expect

    To the fullest extent allowed by law, Blue Owl Quilt Co. and our team will not be liable for any indirect or consequential damages, such as lost profits or data, arising from your use of the site or products.

    Some places do not allow certain limitations on implied warranties or liability, so parts of this section may not apply to you.

  12. Changes to these terms

    We may update these Terms from time to time. When we do, we will post the new version on this page and update the “Last updated” date at the top. Your continued use of the site after changes are posted means you accept the updated Terms.

  13. Governing law

    These Terms are governed by the laws of the state where Blue Owl Quilt Co. is based, without regard to conflict of law rules.

  14. Contact

    If you have questions about these Terms or our store, you can reach us at:
    hello@blueowlquiltco.com